Welcome to PetPiliot!

These terms and conditions outline the rules and regulations for the use of PetPiliot’s website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use PetPiliot if you do not agree to all the terms and conditions stated on this page.

1. Terminology

• “Client”, “You”, and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
• “The Company”, “Ourselves”, “We”, “Our”, and “Us” refers to PetPiliot.
• “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

2. Use of Website

• By using this website, you warrant that you are at least 18 years old or have obtained the consent of your parent or guardian.
• You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of others or restrict or inhibit their use and enjoyment of the website.

3. Accounts

• You may need to create an account to access some of our services. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
• You agree to accept responsibility for all activities that occur under your account or password.

4. Services

• PetPiliot allows veterinary doctors to list their services and pet owners to book these services. We verify and enable access to doctors who meet our criteria.
• We reserve the right to suspend or terminate the account of any user who violates our terms or engages in fraudulent activities.

5. E-Commerce Site

• PetPiliot operates an e-commerce platform where products and services related to pet care can be purchased.
• We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.
• All prices are subject to change without notice.

6. Order Processing

• Orders will be processed promptly, and we aim to ship products as soon as possible. However, delays may occur due to unforeseen circumstances.

7. Refund Policy

• Cancellations: You can cancel your order before it is shipped. Once shipped, the order cannot be cancelled.
• Refunds: We do not offer refunds for products once they have been shipped. If there is an issue with the product, please contact our customer support team to discuss the problem.
• Changes to Policy: We reserve the right to change our refund policy at any time without prior notice.

8. Intellectual Property

• All content on this website, including text, graphics, logos, images, and software, is the property of PetPiliot or its content suppliers and is protected by international copyright laws.

9. Limitation of Liability

• PetPiliot will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products, or services included on or otherwise made available to you through this site.

10. Modifications to the Terms and Conditions

• PetPilot reserves the right to change these terms and conditions at any time. Any changes will be effective immediately upon posting to the site. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.

11. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which PetPilot operates, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

12. Contact Us

• If you have any questions about these terms and conditions, please contact us at support@petpiliot.com.

Last Updated: 02 July 2024