Refund and Cancellation Policy

1. Cancellations

• Orders can be cancelled before they are shipped. Please contact us immediately if you need to cancel your order.
• Once an order has been shipped, it cannot be cancelled.

2. Refunds

• We do not offer refunds for products once they have been shipped. Please ensure you review your order carefully before confirming your purchase.
• If there is an issue with the product upon arrival, please contact our customer support team within 7 days of receiving the product to discuss the problem.

3. Changes to Policy

• PetPiliot reserves the right to change our refund policy at any time without prior notice. Any changes will be posted on this page.

We appreciate your understanding and cooperation. Thank you for choosing PetPiilot!

Best regards,

PetPiliot
support@petpiliot.com

Last Updated: 02 July 2024