At Petpiliot, we strive to provide 24/7 support to ensure the best experience for our users. However, we urge you to be responsible when making product purchases, including carefully selecting quantities. Please note that certain products will only be dispatched if prescribed by a doctor. If you have a prescription from a non-official Petpiliot doctor, please upload it, or alternatively, consult one of our verified doctors.

We have a rigorous verification process for each doctor listed on our platform. Only those who pass this verification process are allowed to list their services. Additionally, we continuously monitor interactions between doctors and pet owners to maintain high standards. Despite these measures, please be aware that Petpiliot is not responsible for the advice or opinions provided by individual doctors, as these may vary.

For the best care of your pets, we recommend seeking a second opinion from another doctor on Petpiliot. Our commitment is to improve day by day, ensuring the safety and well-being of your pets through our trusted platform.